Company Values

Driven by ethics & excellence

LM Information Delivery is a family-owned, values-based company, with a 40+-year record of performance and uncompromising service.  These guiding principles are a big factor in our success:

  • To provide subscription management and related services to corporate, medical, government, public, academic and research libraries, as well as desktop users in a manner that is relevant and valuable in today’s marketplace
  • To maintain the highest business ethics in our relationships with employees, customers, vendors, publishers and other partners, and regulatory agencies
  • To create a winning workplace, where our employees are respected, challenged, and fulfilled
  • To provide uncompromising service to our customers – a level that generates customer enthusiasm – through relevant, up-to-date services and information, accurate data capture and processing, knowledgeable and professional communication, courteous and timely response, and competitive prices
  • To create a work environment marked by individual accountability for results and daily striving for excellence and constant improvement
  • To be as agile and innovative a subscription management and information services provider as the market demands and our resources allow

Interested in working with a values-based solution provider?

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