Corporate and specialized
Savvy companies choose LM Information Delivery for savings & service
Corporate and specialized libraries have made up LM Information Delivery’s core clientele for decades, meaning that we understand the information needs of knowledge-based organizations in all kinds of markets, as well as the specific business needs of various constituents, from information professionals to purchasing managers and executive leaders.
As an advocate of business intelligence and the information profession, LM in 2011 instituted the Impact Award, with help from Business & Finance Division of the Special Libraries Association. By design, the award calls attention to the value of information within organizations and the invaluable role librarians play.
One-stop shopping – Our comprehensive file of 365,000+ titles including periodicals and books (print, electronic and digital) and other media enables you to order everything you want from one source. Updates to the file are continuous, assuring you the most up-to-date and accurate pricing and bibliographic data.
- Business and trade publications
- Scholarly and Scientific/Technical/Medical (STM) journals
- Consumer magazines and newspapers
- Ejournals (individual titles, packages and site licenses)
- Books, ebooks and monographs
- Publications that are issued on a regular or irregular frequency (standing orders)
- U.S.-based and international titles
Highly acclaimed and company-wide devotion to customer service – Our High Tech, High Touch® approach balances next-generation technology and time-proven, personalized service, earning us customer loyalty, national awards and Dun & Bradstreet’s Open Ratings scores of 97-98 out of 100 based on customers’ “satisfaction in dealing with LM staff, their attitude, courtesy and professionalism.”
- 2013 Gold Winner in the Stevie Awards for Sales & Customer Service – Front-Line Customer Service Team of the Year
- Two-time Bronze Winner in the Best in Biz Awards – Most Customer-Friendly Company of the Year
- According to our own survey, nearly all of our customers (96.8%) “definitely” or “probably would” recommend LM to others
- Unrivaled level of care and commitment to our customers
LibNet, our award-winning, cloud-based subscription management system – intuitive, dashboard-like interface, point-and-click ease, 24/7/365 access, “real-time” reporting, configurable for multi-location, multi-branch accounts (including global locations) and for centralized or decentralized account needs; also for paperless invoicing and custom integration with your ILS, in-house accounting systems or eprocurement solutions (Ariba, SAP, Coupa, PerfectCommerce and others); designed top-to-bottom to support your organization’s information and spend management initiatives, including “green” alternatives.
Competitive pricing and superior service – due to close, long-standing publisher relationships (general media to the most specialized STMs), which allow us to provide competitive pricing (including, in some cases LM Wolper-exclusive discounts) and maximum control and quality assurance for managing your orders and claims. To learn more, request our White Papers on the Benefits of Using a Subscription Agent or the Hidden Organizational Costs of Managing Your Own Subscriptions.
“E-Resourceful” staff and services, focused on helping you with print vs. electronic formats, cost/value analyses, site and enterprise-wide license negotiation and start-up, digital rights compliance, integration with an ILS or eprocurement system or eresource management (ERM) tools. Whatever phase you’re in – evaluation, implementation, transition or enhancement – we’re here to help! For further background information, request our White Papers on ERM transition considerations or ERM Systems: Today’s Realities & Tomorrow’s Dreams.
40+ years experience, working directly with librarians, administrators and procurement managers, with accounts in all of the major corporate segments, including but not limited to consumer goods, consulting, medical/pharmaceutical, finance, non-profits, etc.
Fast, easy set-up or transition! It’s simple and seamless to get started with LM. Our vast experience in multiple markets, with various sizes and types of organizations, results in timely and hassle-free implementation, even in scenarios that involve multiple locations, legacy systems, multiple vendors. “Our implementation with LM was truly seamless and continues to run smoothly…” Read more testimonials.
Put our award-winning High Tech, High Touch® approach to work for YOU!
Just click the Request Information button and let us know your needs/interests.